Frequently Asked Questions (FAQ)
How do I place an order?
It is very simple for our clients to place orders for services. Place an order in any of the following ways:
Call us at 408-708-7061
Email our Project Manager directly at admin@nowinterpreters.com
Use our contact form here: Interpreter & Translations & Equipment
Do you handle same day requests?
Definitely. We have a strong reputation for handling last minute requests for our clients. With our network of interpreters and translators, we can easily locate the proper language professional and provide a quick turnaround time. After all, our name says it all: NOW Interpreters!
What is your cancellation policy?
We require a 48-business hour cancellation notice for all assignments. In some cases, a 72-hour notice may be required due to the possible exotic language or type of service. For more information, please call our office at (408) 708-7061.
What is the difference between interpretation and translation?
Interpretation is the spoken word.
Translation is the written word.
What is a certified interpreter?
A certified interpreter is an individual who has passed an interpreter certification exam, usually mandated by legislation. Outside the courts and legal system in the U.S., there is no nationally recognized standard. However, many states and industries (e.g., legal, healthcare) offer certifications.
Which languages are Court certified?
Court certification is available in:
American Sign Language
Arabic
Armenian (Eastern & Western)
Cantonese
Farsi (Persian of Iran)
Japanese
Khmer (Cambodian)
Korean
Mandarin
Portuguese
Punjabi
Russian
Spanish
Tagalog
Vietnamese
Certified interpreters must pass both written and oral exams in English and the certified language.
What is the difference between simultaneous and consecutive interpretation?
Simultaneous Interpretation:
Real-time interpretation without pause.
Interpreters speak while listening using soundproof booths and wireless tech.
Audience uses headphones.
Up to 4 different languages can be provided.
Consecutive Interpretation:
Interpretation happens after the speaker finishes a sentence or passage.
Commonly used for Q&A or witness testimonies in court.
Requires pauses, memory skills, and attention to detail.
When is interpretation equipment required?
Equipment is essential for simultaneous interpretation. It includes transmitters and wireless receivers to allow participants to hear the alternate language without disrupting the main audio.
What kind of equipment is required for Simultaneous Interpretation to be successful?
Depending on the event, required equipment may include:
Transmitters
Headsets
Wireless microphones
Recording systems
Your project manager will help determine the optimal, cost-effective setup for your event.